
Our goal is not simply to provide hearing aids, but to ensure that every client receives the professional guidance, ongoing support and personalised care needed to achieve the best possible hearing outcomes.

Our service may include:
- Comprehensive hearing assessments
- Hearing aid recommendations based on individual needs
- Hearing aid prescription and fitting
- Programming and fine-tuning of hearing devices
- Education and guidance on hearing aid use and care
- Ongoing support, reviews and adjustments
- Troubleshooting and maintenance assistance
- Advice regarding hearing health and hearing conservation

Clients who obtain their hearing aids through OzAssist can benefit from ongoing support delivered either in our clinic or at a location that is convenient for them. Depending on individual circumstances, services may be provided at home, in residential aged care facilities, community settings or other suitable locations.
This flexible approach can be particularly beneficial for older adults, people with mobility challenges, individuals with disabilities, and those who find travelling to appointments difficult.

Our team remains available to provide follow-up care, hearing aid reviews, programming adjustments, education and practical assistance to help clients continue getting the most from their hearing devices.

Whether you are exploring hearing aids for the first time or looking for ongoing hearing support, our team is here to help you make informed decisions and achieve the best possible hearing outcomes.
You do not need to have purchased your hearing aids from OzAssist to access our support services. If your hearing aids are from one of the manufacturers we support, our clinicians can provide professional hearing aid adjustments, programming, maintenance and ongoing support either in our clinics or through our convenient mobile service.
